Frequently asked questions

About Giclée Prints - pronounced 'Zhee-Clay':

Our Giclée prints are produced on Canson Infinity Rag Photographique 310gsm matte - 100% cotton rag museum grade fine art papers.   These are some of the best papers for longevity and colour reproduction, and should have a life span of 70 to 100 years, (or more) without significant fading, when correctly cared for.  The printer used to create these images is a large format model using 12 colour pigment-based inks, providing maximum colour detail.  Ordered prints are watermark free.

Once you have placed your order:

Packaging & Freight

Your print will be rolled within a sheet of acid free tissue paper, and despatched in a heavy duty mailing tube.  For smaller prints there is a suitable reinforced flat pack option.

Australia wide delivery - FREIGHT FREE 

Freight by Australia Post with tracking.  As prints are made to order, *normal delivery estimate please allow 7-12 working days. Larger orders may take longer and will be individually advised. 

International delivery - prices as listed per zone

Freight by Australia Post with tracking, based on single item.  As prints are made to order, *normal delivery estimate please allow 10 - 18 working days. Larger orders may take longer and will be individually advised.  

Damaged goods:

Every care is taken to ensure your order arrives to you in good condition, however, should your print arrive damaged through transit please advise us promptly so that we can address the issue. Email to: australianheritageprints@gmail.com 

Copyright Enquiries:

All Walter Jardine Estate copyright enquiries to:  australianheritageprints@gmail.com